Refund policy

If your order arrives and something isn't right, we'll make it right.

Wrong item, damaged, or not what you ordered
If you receive the wrong item, your order arrives damaged, or it isn't what you ordered, we'll refund you in full and cover the return shipping. Email us at vesperstaff@gmail.com with your order number and a short description of the problem. Photos help us sort it out faster. We'll reply with next steps.

How refunds are paid
Once we've confirmed the issue, we refund you to your original payment method. Your bank or card provider may take a few business days to show it.

Questions
Email vesperstaff@gmail.com and include your order number.